Willow Wood Hospice’s Glossop Shop Named East Midlands Winner in UK’s Favourite Charity Shop Awards 2025

Willow Wood Hospice is celebrating national recognition after its Glossop charity shop was named East Midlands Winner in the UK’s Favourite Charity Shop Awards 2025.

The much-loved High Street West store triumphed over thousands of nominees nationwide, rising to the top from more than 5,000 charity shops following a public vote of over 40,000 people.

The shop is one of just 12 regional winners across the UK, representing each of the nine English regions, plus Wales, Scotland, and Northern Ireland. Adding to the Hospice’s success, Willow Wood’s Hyde shop was also shortlisted in the North West category, marking a double achievement for the local charity.

Organised by the Charity Retail Association, the awards — now in their second year — celebrate the very best of charity retail: shops that raise vital funds through the sale of pre-loved goods while serving as community hubs, offering employment, volunteering opportunities, and local support.

Caroline Lillis, Willow Wood’s Glossop shop manager, receiving the award. Credit: Willow Wood

One supporter commented:

This charity shop is so well presented, colour co-ordinated and the staff are so lovely. They are very reasonably priced, making it accessible to all – I go in four times a week. Everything is priced very reasonably; range of stock is really good. The staff are amazing; they can never do enough for you.

The award was presented to the Glossop team on Thursday 30th October by Emma Peake, Chair of the Charity Retail Association, who met with the dedicated staff and volunteers behind the shop’s success.

“A Win for the Whole Community”

Caroline Lillis, manager of the Hospice’s Glossop shop, said:

We’re absolutely thrilled to have been named East Midlands winner – it means so much to our whole team. Every day, our volunteers bring warmth and passion to what they do, and our customers are like family to us. This award is for the community of Glossop who support us so loyally – we couldn’t do it without them.

Pauline Lunt, Head of Retail at Willow Wood Hospice, added:

A huge thank you to everyone who took the time to vote, share, and spread the word among family and friends. Your support truly makes a difference and these awards recognise the outstanding work our retail team does every day to support patient care at the Hospice.

Robin Osterley OBE, Chief Executive of the Charity Retail Association, commented:

Congratulations to all the winners and thank you to everyone who voted. The volume of support the Awards received this year not only demonstrates the public’s passion for their favourite stores but really shows the impact they have within their local communities and the difference they make to people’s lives.

The overall UK winner will be announced in November.

For more information about the UK’s Favourite Charity Shop Awards 2025 and to view all regional winners, visit www.charityretail.org.uk/the-uks-favourite-charity-shop

Some of the Willow Wood Glossop shop’s hard-working volunteers celebrating with the award. Credit: Willow Wood